Shipping Cost

Shipping cost is calculated on a “per order”, “per item” or “per kg” basis and is based on the shipping option that yiou select. We sometimes offer free shipping for specific shipping options in select categories.

Shipping Timing

We ship internationally through DHL Worldwide Express and locally (Kenya) with Fargo courier. During checkout, you can see the estimated arrival date for your order along with the shipping costs.

Entering your shipping destination postal or ZIP code or allowing Banana Box to use your current location can result in greater accuracy for your estimated arrival date. Certain products may require additional days to process prior to shipping or if the item is out of stock but available through back order, in these instances you will be notified separately of the estimated delivery date.

Duty and Taxes

Banana Box is not responsible for any duties or taxes that may be levied on arrival for international shipments. Purchases of product through are subject to a destination contract. This means that the risk of loss and title for these products passes to you upon the carriers delivery to your ship-to address and Banana Box is not responsible for any loss, theft or damage after delivery.